Job Summary
| Category: | Technology | Entry Experience: | 8 years |
|---|---|---|---|
| Job Type: | Full time | Positions: | 1 |
| Min Qualification: | Bachelor | Salary: | Undisclosed |
| Entry Level: | Senior Level | Date Posted: | Apr 20, 2023 |
| Location: | Nairobi | Apply Before: | Apr 29, 2023 |
| Views: | Days Remaining: | 1002 days elapsed |
Brief About Employer
NCBA GROUP
The new NCBA has harnessed the power of both NIC and CBA to create a bank that brings together the best of both worlds from cutting edge mobile banking to good old-fashioned relationship management; from scalable business banking to financial services that grow as your business does; from best-in-class choice of products to investment solutions tailored to your specific needs.
Job Description
Job Purpose Statement
The Head of IT Platform Operations is accountable for setting and driving tactical & strategic direction and providing executive leadership and management to the IT Platform Operations function which is responsible for IT Production Service Management. The Head will lead a team of IT Platform Operations Managers & Specialists, Robotics Process Automation Specialists as well as a Platform Monitoring development team to ensure operational efficiency and reliability in several African countries. In collaboration with partners, vendors & system experts, the role holder will schedule and direct activities to meet the Quality of Service & Customer Satisfaction KPI’s contracted with the Business & partners.
Ideal Job Specifications
- A Bachelor’s degree in Computer Science, Information Technology or related field, a Master’s degree in Technology or Business related course is an added advantage
- Minimum 8 years’ experience with 5 years in a managerial role within a large highly digitized organization designing, implementing and managing mission critical systems.
- Certification and experience implementing best practice frameworks e.g., ITIL
- Project Management Certification: PMP or PRINCE2
- Cloud Certifications & hands on experience managing financial production systems on Microsoft Azure, AWS or Huawei Cloud.
- 7 years’ experience in IT Operations or Application support in medium to large organizations.
- Hands on and practical knowledge in use of RDBMs e.g. Oracle, MS SQL, Postgress
- Working experience with Core Banking systems such as T24, Flex cube, Finacle etc. is desirable.
- Experience in Management of Support Contracts, RFP’s and Third party support providers.
- Practical knowledge of Robotics Process Automation
How to Apply
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